FAQ.
Can I purchase spare parts for tools online?
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Unfortunately, spare parts can only be ordered via email to enquires@tool-cal.co.uk or by calling the office on 01785 716206. This will enable us to quote you a price and availability.
Can anyone order MAC Tools spares?
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MAC Tools spares can only be ordered through your local MAC Tools Franchisee. Details can be found at: http://www.mactools.co.uk/
What do I need to return my Dewalt tool under warranty?
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You will need a copy of your original proof of purchase and a copy of your extended 3-year warranty (if applicable). Contact our office on 01785716206, and we can advise on the next stage of returning your tool to our repair centre.
How should I package my tool to be sent to your repair centre?
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The tool should be packaged in a box securely to avoid any damage by the carrier during transportation. You will need to enclose your full name, address, contact details, fault with the tool and copies of any receipts.
What brand of tools do you repair?
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We are an authorised repair agent for:
- Stanley
- Black & Decker
- Dewalt
- MAC Tools
- Facom
- Expert by Facom
What range of Torque Wrenches do you calibrate?
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We can calibrate up to 1000Nm.
What brand of Torque Wrenches do you calibrate?
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We calibrate most, if not all, of the most popular Torque Wrench brands.
